Explore our Memberships
The Margot Body Membership is a slower, more consistent way to care for your skin.
It's for those who value regular touch, nervous system support, and treatments that adapt with you over time.
Instead of approaching skin through urgency or correction, this membership centres consistency and continuity. Each session is approached with an understanding that skin doesn't exist in isolation.
As a member, you receive priority booking, member-only pricing, and thoughtful extras designed to support your skin between visits. More than that, you gain a sense of familiarity, someone who knows your skin, remembers your patterns, and adjusts treatments as your needs evolve.
Built on 6–12 month commitments with flexible payment schedules, the membership includes tailored treatments ranging from LED to our Face Up treatments.
Your Questions answered
Who is this membership for?
Created for those who prioritise their skin and see self-care as a ritual, not a luxury. Whether you’re beginning your journey or refining it, our membership offers a more elevated experience, thoughtful perks, exclusive benefits, and added value with every visit.
What does the membership include?
As a member, you'll unlock a range of exclusive benefits designed to elevate your experience with us. Enjoy discounted facial treatments, access to member-only products, and special offers throughout the year. We also love celebrating our members, so you can look forward to a little something extra around your birthday too. Every detail of the membership has been put together to make sure you feel appreciated, rewarded, and taken care of every single visit.
How do I sign up?
You can sign up after your next treatment, or reach out to us via hello@margotbody.com and we'll get you started. We'll walk you through the membership options & help you choose the right plan for you.
A invitation link will be sent to your chosen email address & you'll gain access to your account.
How do I book once I’m a member?
Appointments can be secured in person after your next treatment or online. Follow our Booking button located on our website. Scroll to the bottom of our offerings under "Membership Offerings." Book your treatments based on your personalised membership.
Booking in advance is always recommended for memberships to secure the most suitable availability & consistency.
Still have questions?
We're always here to help. Contact us at hello@margotbody.com and we'll get back to you to help customise your membership.
Terms & Conditions
1. Membership Payments
- Membership fees are processed automatically via the Aglow payments platform on a [weekly / fortnightly / monthly] direct debit, or as an upfront payment if selected at sign-up.
- It's your responsibility to make sure your payment method has sufficient funds on each scheduled debit date. Failed or declined payments may result in your membership being paused until resolved, and any late payment fees charged by Aglow will be passed on to you see Aglow's own terms at support@getaglow.co / 1300 585 130.
2. Minimum Commitment Period
- Your membership has a minimum commitment period as set out in your Membership Plan, running from your first payment date.
- After the minimum term ends, your membership will conclude.
- We guarantee your fee won't increase during your commitment period. Any future changes will be given at least 30 days' written notice.
3. Using Your Treatments
- Treatments included in your membership are allocated according to your billing cycle (e.g. monthly, quarterly) as set out in your Membership Plan, and must be used within that cycle they do not bank, roll over, or carry forward.
- If you miss a scheduled treatment, you have up to 7 days into the following month to rebook it. Beyond that, it's forfeited.
- Any treatments unused at the end of your commitment period are forfeited and cannot be redeemed for cash, credit, or extended.
- Missed appointments (no-shows or late cancellations) must be booked within 14 days or are forfeited for that period.
4. Cancellation
- After your minimum term: You may cancel by giving us 30 days' written notice by email to hello@margotbody.com. Your membership and billing continue through the notice period.
- Before your minimum term ends (early exit): An early cancellation fee applies, calculated as [a flat fee / 50% of your remaining commitment balance]. This does not apply to approved medical cancellations (see below).
- Medical cancellation: If illness or injury makes it impractical to continue, you may cancel early with supporting documentation from a registered medical practitioner, and the early exit fee will be waived.
- Cancelling your direct debit instruction alone does not count as cancellation notice you must notify us in writing.
- Membership fees already paid are non-refundable and non-redeemable for cash.
5. Pausing Your Membership
- Memberships may be paused for up to 2 months per year for travel, illness, or other exceptional circumstances, at our discretion.
- Pause requests must be made in writing at least 14 days before the intended pause date. We may request supporting evidence (e.g. a doctor's certificate).
- A pause is not a cancellation your commitment period is extended by the length of the pause, and billing/benefits resume automatically once it ends.
- Treatments do not accumulate during a pause.
6. No-Shows & Late Cancellations
- Appointments must be cancelled with at least 24 hours' notice.
- Late cancellations or no-shows result in forfeiting that month's included treatment.
7. Non-Transferable
- Your membership, its treatments, and any associated discounts are personal to you and cannot be shared, gifted, or transferred to another person.
- You may upgrade to a higher tier or a different customised plan at any time, subject to a new commitment period if applicable.
- Downgrades require 30 days' notice and take effect the following billing cycle.
- Switching billing frequency (e.g. monthly to annual) counts as a plan change and may be subject to a new minimum commitment period. We'll confirm this with you in writing before the switch takes effect.
8. Retail & Additional Treatment Discounts
- Active members receive [10%] off full-priced retail products and [5%] additional (non-included) treatments.
- Discounts cannot be combined with any other offer or promotion.
9. Refunds
- All membership fees are non-refundable, whether paid weekly, fortnightly, or upfront.
- Refunds will only be considered where we are unable to deliver your program due to circumstances entirely within our control (e.g. permanent clinic closure). Refunds do not apply where you simply choose not to attend scheduled treatments.
- Nothing in these terms limits any rights you may have under the Australian Consumer Law.
10. Changes to These Terms
We may update these terms from time to time, with reasonable written notice provided to active members. Continued use of your membership after changes take effect constitutes acceptance.
Changes to your individual Membership Plan (price, inclusions, frequency) will always be confirmed with you directly and separately.